How to pay

1. Get a written quote

Use the enquiry form or WhatsApp. We confirm class, dates, USD total, deposit, and excess. We reply within two working hours on weekdays.

2. Invoice

Corporate and NGO clients receive an invoice from Stim-Road Travels (U) Ltd. Bank details appear on that invoice — not on this public page — so they stay current and so we do not publish account numbers for scraping.

3. Booking deposit

Typically 30% of the quoted hire, invoiced to hold the vehicle. Balance before or at pickup. A security bond equal to the insurance excess is taken at handover (cash or card authorisation) and released after return inspection unless there is a claim.

4. Bank transfer

USD or Uganda shilling accounts are named on the invoice. Use the payment reference we give you. International wires should allow for correspondent bank time; we release the vehicle when funds show, unless we have agreed terms. For a first hire, send the transfer so it can land at least 14 days before pickup when you can — correspondent banks are slow.

5. Cash on pickup

Short visitor hires may be settled in cash if the quote says so. We will say which currency and where. Cash on the day is often the simplest path for a short self-drive once the booking is confirmed in writing.

6. Cards

If you need to pay by card, we will name the processor on the invoice (for example a Ugandan or international checkout we have enabled for that booking). Until that link exists for your invoice, do not send card numbers by email or WhatsApp.

7. Approved accounts

Retainers and NGOs with completed vendor files may receive payment terms stated on the contract (often 15–30 days from invoice). Ask vendor onboarding and start from the vendor pack.

Phishing: Stim will not ask you to pay a personal mobile-money name that does not match the invoice. If unsure, call +256 706 829 727.